Frequently Asked Questions

Please read our FAQ before sending us a message.

Delivery fees vary depending on your location and the items in your order. All delivery costs are calculated and shown clearly at checkout before you complete your purchase.
We accept major credit and debit cards, along with other secure payment options available at checkout.
Delivery times depend on your location and the delivery method selected. Once your order has been dispatched, tracking details will be provided where available.
Yes. Our website uses secure checkout and trusted payment gateways to protect your personal and payment information. Payment details are never stored on our site.
You will receive an order confirmation email shortly after checkout. Once your order is packed or dispatched, we will send a follow-up email with further details.
A receipt is automatically emailed after purchase. If you require a formal invoice, please email our team and we will assist.

Email us

For any enquiries, please email us at:
online@greensmithgrocers.com.au

Our team will respond as soon as possible during business hours.